How would you rate...
Dear [FIRSTNAME],
As a customer, you are a valuable asset. I think I mentioned before, that without our customers we are nothing more than a name and a dream. But, did you realize you are valuable for another reason?
You see, YOU can let us know:
And, you know all this because you use our XXXX-{Pick one: product or service-}
So, as our customer (and part of the family), I'm hoping you'll do us a really big favor. Will you please fill out and send back the attached survey. It should only take you a few minutes, but it would really help us make sure we are providing you with quality service.
XXXX-{You could offer a gift, discount, or something else here to entice them to buy, ex: Since we rely on these surveys to help us improve our performance, we'll give you 20% off next month's bill if you complete and send in the survey by March 18th.-}
Thank you for your help in making us a better, more beneficial company!
Sincerely,
XXXX-{President's Name, ex: Bob B. Safe-}
XXXX-{Title and Company, ex: President, Best Alarm System-}
XXXX-{DO NOT FORGET TO ATTACH THE SURVEY TO THIS EMAIL-}